You can get an idea from its name that Remote Support Software is a mechanism that allows one computer to access another computer anywhere worldwide. Most IT businesses use this remote support software to access their customer’s PCs to fix or explain how to work. These solutions allow the users to watch the whole process and display information and transfer files anywhere.
You can use this software to send custom links, email IDs, and request to meet the remote session. Suppose you have an idea about other system software; in that case, Remote Support Software works like them and allows innovations like integration features. That comes with a CRM answer which makes it a more feature-rich software.
Some of the best features incorporate hare documents, screen sharing, skill-based routing, chat, and much more. This solution’s unique factor is that they provide you with the facility to establish patches and updates on your remote computer without any limitation. Remote Support software also offers a free support feature that facilitates you to access your remote computer easily using your smartphone anytime, in any part of the world.
Best Remote Support Software In 2022
We have made the list of the best remote support software in our article to provide you with different options. Let’s have a look at the list given below.
RemotePC
RemotePC is one of the best remote support software that is suitable for domestic users and best for business users. It relies on cloud-based technology to submit class-leading remote access answers through an automatic web application and local desktop and smartphone apps. There’s also a great feature of voice chat available to remove the complications.
The thing which is famous about RemotePC provides excellent security, is handy, and won’t be a burden on your pocket. It comes in different prices and plans and starts from $29.50 per year for a single user and $249.50 for teams. It is considered a scalable remote application that enables the users to connect large numbers of devices without any hassle.
Specification
- Interaction: Online messaging, whiteboard
- Data transfer: Yes
- Compatibility: HIPAA and GDPR
- Protection: Personal Key and TLS v 1.2/AES-256 encryption
- Others include Remote printing
Zoho Assist
Zoho Assist is another best remote support software based on the cloud, and it offers you the facility to access almost every type of device. This amazing remote support tool provides you powerful remote support and disregarded access plans planned to streamline workflow methods.
You don’t need to worry about budget either, as Zoho Assist’s payment plans start at just $8 per month with plenty of features. These features include remote printing and custom branding, and they are best for users such as support professionals and IT supervisors. However, if you still want to explore more advance and useful features, you have to purchase premium plans costing $13 and $21 per month.
Specification
- Disclosure: Voice and video chat, screen commentary
- Demonstrative tools: Yes
- Viewing on LAN: Yes
- Protection: 2FA, SSL and 256-bit AES encryption
- Others include Mobile SDK for both iOS and Android users.
Splashtop
Splashtop is amongst the best remote support software with tons of unique features and a user-friendly interface to ensure protection and security. It is available for all operating systems such as Mac, Windows, iOS, and Android, which improves its accessibility.
You can access it in different special forms to make your remote experience go well. If you want to use this remote tool for business, you have to pay $60 per year and authorize remote access to a specified number of PCs.
There are different plans offered, and they start at $299 per year for up to 25 computers, and you can get emergency on-demand support at $199 a year.
Specification
- Information: Session recording
- Data transfer: Yes, drag and release
- Different platforms support: Yes
- Protection: TLS and 256bit AES encryption
- Others include Active directory integration
Parallels Access
Parallels Access is specially made for remote computer access from your mobile devices to enjoy fluent and easy remote access worldwide. However, it can provide PC to PC connectors, but it is specially designed for mobiles, and its features are primarily mobile-centered. You will get some cheap rates here as prices start from just $19.99 per year, creating it one of the more affordable alternatives on this list.
The best thing about this best remote support software is its neat and easy user interface. Instead of displaying your desktop screen or your smartphone screen, you will get an updated and better-animated version as all the remote support software does. One can see it as a great option if they want to control their computer from a mobile device.
Specification
- Data transfer: Yes
- Compatibility: iPad multitasking, full-screen apps
- Other features include Samsung DeX and S Pen support
Chrome Remote Desktop
Chrome Remote Desktop is a great remote access tool available on Windows, Mac, Linux, iOS, and Android gadgets. It’s greatly restricted compared to some of the premium choices on this list, but it’s the free and best remote support software we’ve come across and is an excellent choice for private use.
Following Chrome Remote Desktop is accessible as a browser extension; you can use it on any machine that carries the Chrome browser. It is a little restricted on mobile tools, but it’s easy to install and is absolutely worth regarding. It is available for almost all platforms; using chrome is a must; you should have a chrome browser to use this remote application. As we know, you can install chrome on almost all devices, so it indirectly is accessible on every mobile and computer device.
Specification
- Cross-platform compatibility: Positive
- Access: Browser and mobile devices
Conclusion:
It is essential and sometimes vital to access your computer or any device remotely when you can’t access it physically. Today internet and remote access have removed the distances and solved all the issues digitally. We have given you the list of the best remote support software to make the right decision. Our article discussed all the features of each best remote support software in detail to give your proper info. We hope you enjoyed reading our article.